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Managed Services

Your network infrastructure requires reliable network access, adequate security, and flexibility to expand as your business grows. West Coast Technology Group offers management of your IT infrastructure and devices as a service. We hope to become your technology solution provider of choice; let us manage your technology so you don’t have to!

  • 24/7 Network Monitoring

    The best time to find a problem is any time before it affects your system. This isn’t possible 100% of the time, but we can reduce how often this occurs by monitoring your systems for potential issues and resolving these issues proactively.

  • Minimization of Downtime

    Due to the number of dynamic parts in any technology infrastructure, minimizing downtime requires coordination across many systems. We cover the spectrum of these systems through our services including:

    • 24/7 monitoring so we can respond as soon as possible to any issue
    • Offsite backups with automated restore systems in the case of data loss
    • Automated update and deployment scripts for quick rollouts
  • Security

    We offer comprehensive solutions to maintain the security of your system including ESET Antivirus and Cisco Umbrella. These services can be deployed to servers, desktops, and laptops on your network. We also maintain hardware solutions such as firewalls and routers to keep your network secure.

  • Email and Spam Filtering

    Your network and users are constantly bombarded with email spam and junk mail, some of which may contain dangerous malware that can infect a single workstation or an entire network. Utilizing Proofpoint Email Security we can block and filter this email to ensure you only receive the email you need.

  • Antivirus

    We offer always-active antivirus/anti-malware solutions across any of your network devices. Our antivirus solutions integrate with your server, workstation, or mobile device operating system to prevent the outbreak of malicious software in your network, either to steal or corrupt data or processing power.

  • Test against HIPAA and PCI Compliance

    As a fully-qualified HIPAA compliant managed service provider (MSP), we are aware of and take all the relevant steps to ensure your HIPAA compliance stays active. We check for vulnerabilities and deficiencies, take assessments of security risks and privacy, and make sure our staff is trained in HIPAA guidelines.

  • Network Administration

    West Coast Technology Group can provide support for your entire network infrastructure, including:  servers, firewalls, workstations, and mobile devices. We are available to manage and maintain, design, or revamp your network infrastructure, as well as to integrate new devices into an existing network.