When IT issues just can’t wait, our Help Desk is ready with answers.
To help users resolve their IT problems quickly and efficiently, West Coast offers unlimited 24/7 Live Help Desk support as a core feature in our managed service plans. You'll speak to real, local people who can help you solve your IT issues.
This always-available resource is staffed with certified network consultants who are ready at a moment’s notice to assist anyone in your organization.
Not all help desk support is created equal. Thanks to our live online support technology, our certified technicians are able to see exactly what is happening on a user’s computer screen — and even take control of the computer when simple instructions aren’t sufficient to troubleshoot the problem. As a result, our Help Desk consultants can resolve most desktop PC problems as if they were standing right beside you. All that’s required is a phone and an internet connection!
To learn more about our easy and affordable 24/7 Help Desk services, call us today at 530-242-6000
Already a WCT customer and need to Request Service? Click here.